Developments at the New Year

Now that the rush is over and we are (mostly) out of stock, it’s time to consider some developments that will likely impact our business in 2011.

The first is the economics of ocean shipping. As you may know, we import most of our manufactured statues from the Philippines and China by shipping container. After a disastrous 2009 where the ocean shipping industry claimed losses of US$ 15 Billion, they started their recovery by raising rates by more than 25% in 2010. With tight capacity, these rates held in 2010. They are now proposing increases for 2011 of as much as 18% for high season (June15 to Nov30) container shipping.

There are two factors impacting this proposal. The first is reported by The Economist magazine on Jan 1, 2011, regarding growth in the world’s fleet of cargo ships. Growth in capacity for all forms of cargo shipping has stayed high despite the word wide recession. Even though world seaborne trade declined by 4.5% in 2009, the world’s merchant fleet grew by 7%. For 2011, container ship capacity is forecast to grow by 50 million tonnes. Offsetting this increase in ship capacity is the continued shortage of new steel shipping containers.

More on this as the season proceeds. In the meantime we have to err on the side of caution in our cost forecasts

“Good News for our Area”

What a pleasure it is to chat with our wonderful customers! We were talking recently with a woman pastor for a church in the north of Iowa just by the Minnesota border and not far off Interstate 35 which runs from Canada to Mexico, right through the middle of the country. Despite this proximity, the trucking company we use to make our deliveries only goes there once a week and charges a $100 “beyond charge” to do so.

The local ministerial  association in this community was looking to purchase a large outdoor Nativity scene for the local courthouse lawn to replace an “old, worn out, small, 2D plywood set”. They had a total of 64 square feet in which to set up their display. They were concerned about durability in their harsh winters and of course, the total price, including truck freight charges.

We gave them five options ranging in size from 35 inches to over 60 inches and prices from $1549.00 to $9999.00 plus shipping. When they placed their order, they purchased a 30″ Holy Family for $449.00 plus shipping of  219.66. I spoke to the pastor to be sure that was what they needed and she said that given the rough time the area has had during our “Great Recession” even this small new Holy Family represented  “great news” for her town and the churches which had banded together. A local craftsman will build a stable to contain the set and they planned to add to the Nativity in future years

Her positive outlook and optimism is infectious and I hope it spreads.

Our Great Customers

In an earlier post I said that the season had started. Well, as of September 1, it has really taken off! One of the fun things about offering both religious and secular figures for Christmas celebration is the great variety of people and organizations we deal with.

Recently, I spoke with and we subsequently received an order form Boys Town in Boys Town, Nebraska. Well the name sounded interesting, so I googled it. The full name of the institution is Father Flanagan’s Boys Home in Boys Town Nebraska. This was originally established in 1917 by Father Edward Flanagan as home for orphaned and abandoned boys. Today, Boys town directly cares for over 27,000 boys and girls annually in 14 states and the District of Columbia. Boys Town programs include education, residential homes emergency shelters, foster care, family counseling and a medical research hospital. At the 900 acre home campus in Boys Town,  Nebraska 550 girls and boys in grades 3-12 live and attend school.

Father Flanagan and Boys Town became internationally famous as a result of the 1938 movie Boys Town for which the star, Spencer Tracy, won the Academy Award and a second Academy Award Statue was created and given to Father Flanagan at the suggestion of the movie star. For a concise story of Boys Town and the good they do, please see the Mackinac Article

The Season Has Started and We See Trends

My last blog exulted that the bulk of our import containers from Asia had finally arrived after many unusual and unexpected delays. Well,obviously, many customers were waiting to hear that and orders started coming in immediately. We were able to begin our on-line advertising campaign last week and our first customer newsletter went out today.

The gratifying result has been many more calls and orders. The Giant Life Size Nativity sets, 15 piece and 12 piece, are very popular and we have already re-ordered from our factory. Our large lighted frame figures and scenes are doing very well and the new Nutcrackers and Toy Soldiers that we introduced this year are attracting great interest and sales. Both categories are trending ahead of past years.

Customer service has spoken to several people who create large outdoor displays at Christmas and who want to add several of our new figures. One lady said she had invested a half million dollars in her display so far. No recession for these folks! We value our relationship with collectors and that is one reason we design and build new items each year. The other reason is that in retail, which we are on the internet, “you are only as good as your newest product” and that is what keeps us going. We have a  great designer( our president) and skilled and efficient factories, plus great staff providing superior customer service. All in all, a good combination.

They Are Finally Here!

So far, this has been an unusual and frustrating year for Christmas Night Inc. Normally we expect to start receiving our Christmas Nativity sets and other large Christmas decorating figures in May and to have completed most of these incoming shipments by the end of August. This year, the Chinese labor shortages and labor strife, shortages of shipping containers, missing ships and poor weather have delayed much of our incoming product by several months.

The exciting thing is that we have now taken delivery of a large number of containers, most of which arrived last week and are arriving this week. While this puts quite a strain on our receiving and warehouse staff, we can now start to fill pending orders, follow up the many inquiries and contact loyal customers who want to complete sets or add new pieces to their collections. It also means that we can start to advertise online and with newsletters to our loyal customer base as well as pump up our SEO efforts.

We have also created a Christmas Night page on FaceBook and added a FaceBook Share icon on the website pages and this blog. We hope that customers will use these tools to show their friends sets and items that they liked and perhaps purchased,as well as sharing their Christmas stories and pictures. Please contact us and let us know what else we can do to make the website and blog as user friendly as possible.

Having Products Made In Developing Countries

I have written recently about the problems of having product made and shipped from factories in China, The Philippines and India. These problems include labor strife and labor shortages, lack of shipping containers and slow and increasingly costly ocean shipping. We can now add to this list, severe weather and disasters caused by inadequate facilities and developing country infrastructure.

What do I mean by these terms? Well we have recently had several shipments delayed by typhoons, which is what they call hurricanes in the Pacific Ocean. It appears that their typhoon season is earlier than our hurricane season in the Atlantic and Gulf of Mexico. Thus our factories in the Philippines have recently shut down to ride out the storms and clean up after. Fortunately, they seem to handle this well.

Another of our factories, in the middle of a major city, has just burned to the ground. We surmise that a combination of old, unsprinklered buildings which resembled a rabbit warren, working with combustible materials and indifferent municipal fire fighting services, usually reserved for those who pay, resulted in the complete loss of the production facility.

Fortunately, the factory owners are an organized and resilient group and have promised to rebuild for next season. The good thing for us is that our shipment from them is on the water and will be delivered to our warehouse next week. International supply chains may be less expensive than producing in the US (although that may change for some products), but they introduce many other costs and risks

Our Other Website

One hurdle for a retailer or website selling outdoor Christmas decorations is the great concentration of the sales. We ship about 75% of our annual sales from September through December. This means cash flow and staffing pressures at different times of the year and , quite frankly, a lot of golf from May to September. Not too bad, you say, but golf lacks the satisfaction of helping a customer choose a new Nativity set for their church or working on a custom Nutcracker for a bricks and mortar retailer.

One solution, for us, was the creation of our Spring/Summer/Fall lawn and  garden website, Saint Francis Garden. Since we have a strong Christian theme in our Christmas Night Inc. website, it was natural for us to choose a theme of Christian saints for our garden site. Choosing  Saint Francis of Assisi as our “patron” was also easy also. The story of Saint Francis is inspiring and resonates with our current concerns with preserving nature and the environment. He has been called “the patron saint of the birds and the bees” and there are many stories about his communication with wild animals.

Saint Francis is also known for creating “Live Nativity” recreations of the birth of Jesus using farm animals and village people to fill the roles of the original participants. Our first vision of this site was similar to an ancient churchyard or monastery garden complete with fountains, birdbaths urns and planters, but soon, the demands of our website visitors and customers pushed us more and more into religious statuary and that is nearly our entire focus today. At times we struggle to add to the figures of Jesus, Mary, Joseph and the more “popular” saints and we are open to suggestions from you as to what to add next. Please send ideas in your comments.