Thanks to our wonderful customers, both new and returning, we had a successful 2013 season. Many of our website visitors already know this, as they have found their product choices sold out. We are working on re-stocking and expect to have most items in inventory between March 1 and May 15. A few items will not arrive until mid July.
In the meantime, we are offering our “Pay Later” Layaway purchase plan, as explained on our website and a pre-order option which protects the customer from possible price increases in product and shipping costs, with payment in advance. A pre-order customer is guaranteed not to be disappointed by finding an item sold out for the season as early as November 1.
We are improving our packaging by providing more external protection and cushioning against occasional rough handling by the courier and trucking companies. We will also be offering more truck shipping options including priority, guaranteed day and time and “white glove” special handling which include inside delivery, product set up and removal of pallet and shipping material. For ground and courier shipments we will be offering more products with flat rate and free shipping.
In 2014, we are introducing a number of new and redesigned products. There will be new dog statues, animals and saints for our Saint Francis Garden site and new Soldier/Nutcracker and Santa figures and redesigned Nativity figures for Christmas Night site. We will publish more details and photos of these as they come out of our factories
We are improving the speed and functionality of our websites and shopping baskets and creating sites that are equally at home on smart phones, tablets, PC’s and Mac’s.
We will continue to update these posts, particularly as we are able to announce and display our new and redesigned products.