We sell a number of our Nativity sets to churches and we often receive a request from a church official or the head of the purchase committee for a reference from another church that has recently purchased a similar set. I am going to share with you a reply we had from one of our unique and satisfied customers. This email was addressed to the president of our company and had a copy of the reference email attached.
“Claire (our president), a gentleman from your company asked if I would mind being used as a reference for your company. I told him that would be fine. I do not remember his name, but would like to him to have a copy of my response to a prospective customer. If you would make sure the appropriate person gets this, I would appreciate it”.
Her email letter then starts” Mr___________, Cedar Island United Methodist Church is a small rural church, we only have about 75 members, but do have a lot of children (what a blessing). We have had an old plastic nativity set since I can remember. We decided a couple of years ago that we were going to start a nativity scene fund and just have members what they could along. We began getting $5.00 and $10.00 donations. It took us a while but we finally raised what we needed to make a purchase. When I called Christmas Night Inc. they did not have the set we wanted (the 5 piece, we were going to add to each year). A wonderful customer service representative worked with us to get the 10 piece set for not much more than we had raised. God is good, when we made the announcement at church the amount we were short, it was collected that week. We placed the order and it came quickly. One of the wise men’s knees was cracked. we called, simply took a photo and emailed it to the company and within a couple of days we got the replacement. The pieces are absolutely beautiful. We could hardly believe that a small church could have anything that beautiful. It looks like something you would see in a big church in a big city. Needless to say, our members and children are delighted and cannot wait until we bring them out again. The folks at Christmas Night are wonderful and add a personal touch to their customer service. I would recommend this company to anyone looking for a nativity scene for their church. If you have any other questions, please feel free to get in touch with me” (signed) Charran Gaskill
This wonderful letter had us blushing but also wanting to share her heartfelt sentiments.